Venezuela internet operators fall offline for scheduled subsea cable maintenance

Network data from the NetBlocks internet observatory show total or partial loss of connectivity to most privately-owned service providers in Venezuela. The disruption is the result of a planned maintenance operation for an undersea cable scheduled for Sunday, 1 December, one of a half a dozen cables which connect the country to the rest of the world. State-run network operator CANTV remains largely unaffected, as does cellular operator Digitel.

Update: Connectivity has largely been restored as of 6pm local time, following the nine-hour disruption:

Operators Movistar, Inter Empresarial, and infrastructure provider CenturyLink announced expected disruptions to service the previous day due to maintenance work scheduled between 8am and 3pm Sunday:

 

Power outages, censorship and Venezuela’s sovereign internet

Venezuela’s internet connectivity has been stymied throughout 2019 by failures of the national power grid since March, ageing infrastructure and dozens of instances of nation-scale internet censorship.

In May 2019, contested leader Nicolás Maduro announced plans to nationalize more of the country’s telecommunications infrastructure, stating ambitions to bring public, private and undersea cable infrastructure operators under a single socialist establishment:

 

 


Methodology

NetBlocks diffscans, which map the IP address space of a country in real time, show internet outages corresponding to connectivity disruptions. Purposeful internet outages generally have a distinct network pattern used by NetBlocks to determine and attribute the root cause of an outage, a process known as attribution which follows detection and classification stages.


NetBlocks is a civil society group working at the intersection of digital rights, cyber-security and internet governance. Independent and non-partisan, NetBlocks strives for an open and inclusive digital future for all.

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